Get in Touch With Our Team
Thank you for stopping by. Whether you have spotted something that needs fixing, want to share an idea, or simply have a question, we would be glad to hear from you. Every message is read by a real person, and we do our best to reply as clearly and helpfully as we can.
How to Reach Us
The quickest way to contact us is by email. Please write to [email protected] and we will get back to you as soon as possible. We usually reply within two to three working days, although it may take a little longer during busy periods or bank holidays.
What You Can Write to Us About
We welcome all kinds of messages. Here are a few examples of what people often get in touch about:
- Corrections: if you notice a detail on a page that looks out of date or incorrect, let us know which page and what you spotted.
- General questions: if something on the site is unclear, we are happy to explain it in plainer terms.
- Feedback and suggestions: tell us what you find useful, what you would like to see more of, or what could be improved.
- Partnership or media enquiries: send a short outline of your proposal and the best way to reach you.
- Technical problems: if a page will not load or a link seems broken, a quick note helps us fix it for everyone.
Helping Us Help You
To make sure we can respond properly, it helps to include a clear subject line, the web address of any page you are referring to, and as much detail as you feel comfortable sharing. A screenshot can be useful for technical issues. Please avoid sending sensitive personal information, such as bank details or passwords, as we will never need them.
A Few Things to Keep in Mind
We are an independent information website. That means we cannot manage accounts, process payments or resolve disputes on behalf of any third party. If your question relates to a service run by someone else, the fastest route is usually to contact that provider directly.
When you write to us, we only use your details to reply to your message. You can read more about how we handle information in our Privacy Policy. For the rules that apply when using this website, please see our Terms of Use.
Thank You
Your messages genuinely help us keep this site accurate, useful and easy to read. We appreciate you taking the time to get in touch, and we look forward to hearing from you.